What is the Quickest Way to Fix QuickBooks Error 1328?

by John Kartan
Quickbooks error 1328

QuickBooks is a power-packed accounting software that might sometimes incur technical glitches that are a little tricky to get over. One such error is the QuickBooks Error 1328, which occurs mainly while updating, repairing, installing or uninstalling the application. In most cases, this issue is triggered by a problem with the config.msi file or folder and could result in a permanent loss of company data if left untreated for a while. Have a quick read of our blog below to understand other factors that provoke QuickBooks Error 1328 and methods to troubleshoot.

If you are fed up with QuickBooks Error 1328 and seek professional help, get in touch with our on-call support team at 1.800.579.0391 for immediate assistance.

Why does QuickBooks Error 1328 arise?

  • Incomplete installation of QuickBooks updates.
  • The Windows Registry has been affected and is now corrupted.
  • A damage in the QuickBooks or Windows files.
  • The computer has been attacked by malware or virus.
  • Poor internet connection leading to QuickBooks Error 1328.

Also read : Quickbooks error 30159

How to Eliminate QuickBooks Error 1328?

The QuickBooks Error 1328 can be resolved in multiple ways. Some of these ways are mentioned below. Follow the steps carefully-

Method 1- Open QuickBooks in Selective Startup

  • Hold the Windows key + R on your keyboard to open the Run prompt box.
  • In the search field, type msconfig.
  • Hit the OK button.
  • In the following window, move to the General section.
  • Click on Selective Startup.
  • Now, you must load the system services.
  • Navigate to the Services button.
  • Check the Hide all Microsoft Services box.
  • Press the Disable All option.
  • Here, you must un-check the Hide all Microsoft Services box.
  • You must check the Windows Installer box in the Service List.
  • Finally, move to the System Reconfiguration screen.
  • Press the Restart button.

Method 2- Review the Config.msi file

  • Hover over the Windows button and click right on it.
  • Select the Explore option.
  • Double tap on the C: drive to open the next window.
  • Tap on Tools.
  • Click on Folder Options.
  • Now press the View tab.
  • Select Hidden Files and Folders.
  • Press Apply.
  • Hit the OK button.
  • Click on Tools again, then Folder Options and View.
  • Uncheck the Hide Protected Operating System Files box.
  • Press Apply and then OK.
  • Next, navigate to the config.msi file and click right on it.
  • Choose to Rename.
  • Add the .OLD extension to the name of the file.
  • Follow the same steps to hide the hidden files and folders and the Protected Operating System Files.

Method 3- Fix the Windows installation

  • Log into Windows as an Administrator.
  • Press the Start button.
  • In the search bar, type Control Panel.
  • Click on the Programs and Features option.
  • Navigate to your QuickBooks version tab.
  • Tap on Uninstall or Change.
  • In the following prompt, choose the Repair option.
  • Follow the wizard to allow the repairing process.
  • Once this is complete, reboot your device.

We shall now conclude our blog on QuickBooks Error 1328, hoping that it was able to resolve your query. For additional support, contact our certified experts at 1.800.579.0391.

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