QuickBooks TLS Error: What it is about & the ways to Rectify it

by leecopper52
QuickBooks TLS Error

Want to update payroll to the most recent tax tables, but every time you try to download the updates in QuickBooks Desktop, QuickBooks TLS error pops up on the computer screen? If yes, you have landed on the absolutely correct page. The error prompt shows up on the computer screen with an error message, which states, “This version of QuickBooks requires TLS 1.2 for secure communication.” Generally, TLS error in QuickBooks gets triggered when the security settings of Internet Explorer are incorrect or faulty. However, there can be other reasons behind the existence of such an update error that we intend to discuss with you, along with the troubleshooting solutions through this post.

Want to get rid of QuickBooks TLS error without wasting your precious time on implementing the tiresome troubleshooting procedures? If affirmative, feel free to speak to our QuickBooks support team at the toll-free number 1.800.579.0391.

What can be the reasons behind TLS error in QuickBooks Desktop?

Apart from the incorrect security settings of Internet Explorer, the followings are the ones that can cause TLS error in QuickBooks Desktop:

  • The default web browser of the computer is not set up to Internet Explorer.

Read Also :- QuickBooks Unrecoverable Error

What needs to be done to fix the QuickBooks TLS error?

Solution 1) Make Internet Explorer the default web browser of the computer

  • Right-click the icon of Internet Explorer and select the Open option to open the web browser.
  • Click on the Tools menu (represented by the Gear icon located at the top right corner of the window).
  • From the drop-down menu, select the Internet Options option.
  • Go to the Programs tab.
  • Under the Default Web Browser section, click on the Make Default button.
  • Click on the OK button.

Solution 2) Make corrections to the security settings of Internet Explorer

  • Right-click the icon of Internet Explorer and select the Open option to open the web browser.
  • Click on the Tools menu (represented by the Gear icon located at the top right corner of the window).
  • From the drop-down menu, select the Internet Options option.
  • Go to the General tab and click on the Delete button. 
  • Select the Temporary Internet files option and click on the Delete button. 
  • Move on to the Connections tab and click on the LAN settings button.
  • Checkmark the Automatically Detect Settings checkbox.
  • Ensure that all Proxy servers are clear unless you use one.
  • Click on the OK button twice.
  • Go to the Advanced tab and scroll down the list.
  • Checkmark the SSL 2.0 and SSL 3.0 checkboxes.
  • Uncheck the Check for publisher’s certificate checkbox.
  • Scroll down to the end of the Advanced tab.
  • Uncheck the TLS 1.2 checkbox.

Conclusion:

If QuickBooks TLS Error still occurs even after going through both the troubleshooting solutions mentioned in the above post, then there is a great possibility that any program files of QuickBooks Desktop have been damaged. Therefore, our suggestion for you is to run the Quick Fix my Program tool from QuickBooks Tool Hub on the server computer and check if this fixes the error or not. You can also ask for further troubleshooting assistance to fix the update error from our QuickBooks expert team at the toll-free number 1.800.579.0391.

Related Posts