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QuickBooks error 15222

QuickBooks Error 15222: Why and How to Fix it?

by Roy Will

Intuit’s QuickBooks has brought a whole new revolution in the accounting industry and shown the world how technology can make even the worrisome tasks a piece of cake. With the help of QuickBooks, thousands of companies are effectively managing almost all their accounting activities, like organizing income expenses, employee payroll, tracking of overall cash flow, completing tax forms, periodic financial reports, etc.

Nonetheless, we cannot say that QuickBooks is an ideal accounting software because there are countless errors and bugs almost all users face while using it on their regular working days. To make QuickBooks products more efficient and error-free, Intuit releases new updates from time to time. However, even while trying to download updates of QuickBooks Desktop or payroll, many users face errors and one of them is QuickBooks error 15222.

Surely, reading this post until the end will help you get over QuickBooks error 15222. However, if you want to get the update error fixed immediately without wasting any time on implementing troubleshooting procedures, feel free to reach our QuickBooks error experts by dialing 844.888.4666.

Recommended to Read: QuickBooks error 6190

What causes payroll update error 15222?

Down below, we have mentioned all the reasons that can trigger payroll update error 15222:

  • The Internet Explorer is not set as the default web browser of the computer.
  • Any Anti-Virus application installed on the user’s computer is blocking necessary QuickBooks executable files.
  • The Internet Explorer function is failing to register digital signatures of the QuickBooks Desktop application.
  • There are some network connectivity issues between QuickBooks Desktop and the update server.

How can you resolve QuickBooks error 15222?

Solution 1) Make Internet Explorer the default web browser of the computer

  • On the computer, open the Internet Explorer browser.
  • Open the Tools menu by pressing Alt + X keys simultaneously on the keyboard.
  • Select the Internet Options option from the drop-down menu.
  • Go to the Programs tab.
  • Under the Default Web Browser section, click on the Make Default button.
  • At last, click on the OK button to close down the Internet Options window.
  • Now, try to download updates of QuickBooks Desktop and payroll.

Solution 2) Manually adjust the Anti-Virus settings for QuickBooks Desktop

For the AVG Anti-Virus application –
To restore the blocked QuickBooks files:

  • On the computer, open the AVG Anti-Virus User Interface.
  • Go to the History menu and then choose the Virus Vault option from the drop-down menu.
  • Look for the necessary QuickBooks files, such as qbw32.exe, qbdbmgrn.exe, qbdbmgr.exe, etc.
  • After selecting the QuickBooks files, choose the Restore option.
  • Click on the Close button to close the AVG Anti-Virus User Interface.
  • Open the QuickBooks Desktop application and try to download updates.

To secure QuickBooks files from being scanned:

  • Close down the QuickBooks Desktop application.
  • Open the AVG Anti-Virus User Interface.
  • Double-click the Resident Shield icon and then click on the Manage Exceptions option (located at the bottom-left corner of the window).
  • Choose the Add Path button and then type the following path: C:\Program Files\Inuit.
  • Click on the OK button and then the Save Changes button.

For the PC Tools Internet Security application –
To restore the blocked QuickBooks files:

  • On the computer, open the PC Tools Internet Security application.
  • Go to the Settings menu and then select the Quarantine option from the drop-down menu.
  • Look for the QuickBooks files that have been blocked and click on the Restore option.
  • Select the Yes option and then click on the OK button.

To secure QuickBooks files from being scanned:

  • Open the PC Tools Internet Security application.
  • From the top menu bar, choose the Settings menu and then choose the Global Action List option.
  • Click on the Add option to choose the QuickBooks files that you want to secure from scanning.
  • At last, click on the OK button.

Solution 3) Manually install a digital signature certificate of QuickBooks Desktop

  • At first, close down all the running applications, including QuickBooks Desktop.
  • On the keyboard, press Windows + R keys together to open the Run command window.
  • In the Run dialog box, type “ C:\Program Files\Intuit\QuickBooks” and then click on the OK button.
  • In the folder, look for the file named QBW32.exe and then right-click it.
  • Choose the Properties option.
  • Go to the Digital Signature tab.
  • From the signature list, make sure to choose Intuit,Inc.
  • Click on the Details button and then choose the View Certificate option on the Detail Signature Details window.
  • Choose the Install Certificate option on the Certificate window.
  • Click on the Next button continuously until you see the Finish button.
  • Select the Finish button.
  • Reboot the computer.
  • Open the QuickBooks Desktop application and try to download the updates again.

Solution 4) Run the QuickBooks File Doctor tool from the QuickBooks Tool Hub application

  • On the computer, get the more recent version of the QuickBooks Tool Hub application (1.4.0.0).
  • Click on the downloaded installation file named QuickBooksToolHub.exe and then follow the on-screen instructions.
  • Agree to the terms and conditions to finish the QuickBooks Tool Hub installing.
  • Open the QuickBooks Tool Hub application.
  • From the left panel, select the Company File Issues tab.
  • Click on the Run QuickBooks File Doctor option.
  • Choose the Browse and search button to select the company file which is usually stored on the C: drive.
  • Click on the Check your file option and then hit the Continue button.
  • Type the admin password of QuickBooks and then click on the Next button.

Conclusion:

If you are unable to resolve QuickBooks error 15222 even after following all the troubleshooting solutions mentioned in the post, then the Windows Firewall might be blocking necessary QuickBooks files. Our recommendation for you is to manually configure the Windows Firewall settings for QuickBooks and see whether this resolves the error or not. For additional troubleshooting assistance resolving the update error, you can get in touch with the QuickBooks support team at (844)-888-4666.

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