Getting QuickBooks Error 1328? Here’s How to Fix it

by leecopper52
QuickBooks Error 1328

Being used by thousands of SMEs and startups, QuickBooks stands as the world’s leading accounting software. Developed by Intuit, QuickBooks provides its users with several features and tools that can manage almost all accounting activities. However, despite the impeccable nature of QuickBooks, using it is not free from error and bugs. QuickBooks error 1328 is among the common errors that many users often face while trying to uninstall, update, install, or repair QuickBooks Desktop on their computers. The error code unexpectedly pops up on the computer screen with an error message, which reads, “Error updating file C:\Config.Msi\PTXXX.tmp.” There can be many reasons causing such an error that we are going to discuss with you along with their troubleshooting solutions further in this post.

Need instant troubleshooting assistance to get over QuickBooks error 1328 without breaking a sweat? If yes, feel free to speak to our professional technical team at the toll-free number 1.800.579.0391.

What are the reasons triggering QuickBooks error code 1328?

The followings are the reasons that usually trigger QuickBooks error code 1328:

  • There is some damage done to the QuickBooks installation files.
  • QuickBooks application program files are completely corrupted.

Read Also :- QuickBooks Error H505

What are the best solutions to rectify QuickBooks error 1328?

Solution 1) Get QuickBooks Tool Hub and run the QuickBooks Install Diagnostic Tool from it

  • Visit Intuit’s official website, look for QuickBooks Tool Hub of the most recent version (, and download it.
  • Click on the installation file you downloaded (QuickBooksToolHub.exe) and follow the instructions mentioned on the screen.
  • Finish the installation of QuickBooks Tool Hub by accepting the terms and conditions.
  • Open QuickBooks Tool Hub by double-clicking on its icon.
  • At the left pane of the window, select the Installation Issues tab.
  • Click on the QuickBooks Install Diagnostic Tool button and let the tool run.
  • Once the tool is done fixing the installation files, reboot the computer.

Solution 2) With the help of the Clean Install tool, reinstall QuickBooks Desktop

Step 1) Uninstall QuickBooks Desktop from the computer

  • Open the Windows Start menu on the computer.
  • Into the search box, type “Run” and select Run from the list of results.
  • In the Run window, enter “appwiz.cpl” and then click on the OK button.
  • From the list of applications, select QuickBooks Desktop and then click on the Uninstall button.
  • Select the Next button on the uninstall window that appears on the screen.

Step 2) Run the Clean Install tool from QuickBooks Tool Hub

  • Double-select the icon of QuickBooks Tool Hub to open the application.
  • At the left pane of the window, select the Installation Issues tab.
  • Click on the Clean Install Tool button and then select the OK button.
  • Choose the QuickBooks version and product version that you uninstalled.
  • Select the Continue button.
  • Once the following message: “Please install your copy of QuickBooks to the default location” pops up on the screen, select the OK button.

Step 3) Reinstall QuickBooks Desktop and register it again

  • Visit Intuit’s official website, look for the QuickBooks Desktop version you use, and download it.
  • Select the installation file you downloaded and follow the onscreen instructions to install it.
  • Double-select the QuickBooks Desktop icon to open the application.
  • Register QuickBooks Desktop using the license and product information.

Even after following all the troubleshooting solutions explained above in the post, if QuickBooks error 1328 still occurs, then there might be some virus or malware on the computer preventing QuickBooks Desktop from performing any action. Therefore, our suggestion for you is to run a full scan of the computer using any anti-virus application and see whether this fixes the error or not. You can also ask for additional troubleshooting assistance resolving the update error from our QuickBooks support team just by dialing the toll-free number 1.800.579.0391.

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