[Error “QuickBooks connection has been lost”] Proven Ways To Troubleshoot

“QuickBooks connection has been lost” has always been a besetting software bug whenever it comes to working in the QuickBooks application which usually makes users put in hours of time and effort to troubleshoot it, causing downtime issues now and then. It generally appears along with a text string ‘The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered’. Corrupt or faulty network data (.ND) files could trigger the error into action which is supposedly the most common reason. However, it has several other causes to pop up into action and it could generally be fixed using the methods, both are given in the upcoming topics of the blog.

In the contrast, “QuickBooks connection has been lost” error code may trigger anytime during regular task schedules causing various issues. Although, you can fix the error using the methods provided further in the blog, yet if you require external assistance, call on the toll-free number 1-855-856-0042 for more assistance.

Recommended to Read : QuickBooks Error PS038

Possible causes behind error “QuickBooks connection has been lost” 

  1. The network data (.ND) files that house details about the host PC, have been impaired.
  2. The power management schemes settings are activated on the workstation or server machine.
  3. Software such as antivirus, antispyware, anti-adware, anti-ransomware, antimalware, installed in the user’s PC is intervening with the QuickBooks programs and services.

Preventive remedies to obviate error “QuickBooks Connection Has Been Lost” 

Solution: Erasing and regeneration of the network data (.ND) files on host PC

  1. Close the‘ QuickBooks’ application.
  2. Go to ‘Start Menu’.
  3. Type ‘Windows File Explorer’.
  4. Hit the ‘Enter’ key.
  5. Look for the network data (.ND) files in the company files folder.
  6. The file name resembles your company files name, but with file extension (.ND).
  7. Select the (.ND) file and right-click on it to select ‘Delete’.
  8. The (.ND) file will be erased, however, the user’s data is safe.
  9. Exit the folder.
  10. Navigate to the desktop.
  11. Open ‘Start Menu’.
  12. Enter text ‘QuickBooks Database Server Manager’.
  13. Press the ‘Enter’ key to begin the search.
  14. Choose ‘DataBase Server Manager’.
  15. Select ‘Add Folder’.
  16. Choose the desired folder associated with the company files.
  17. Once the folders list is complete, choose ‘Scan’.
  18. You will see the data files populate under QuickBooks company files.
  19. Select ‘Close’.
  20. Check the required (.ND) files by accessing the company files folder.

If the above solution doesn’t work, try accessing the company files on the host using the UNC path to resolve the error.

We are about to conclude the above blog post. We hope that the above content regarding the error “QuickBooks connection has been lost” will enable our users to appropriately understand and familiarize them in eradicating the error promptly. We believe that the user’s queries were answered properly using clear and concise language in the post. However, if you require external assistance regarding the error, call the toll-free number 1-855-856-0042 for better resolution.

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